Do you offer same-day service in Medina?
Yes — same-day service is the standard in Medina, not the exception. Call and we'll give you an honest arrival window, not a four-hour guess that becomes eight.
Are you licensed to work in Medina?
Yes. We hold Minnesota Master Plumber license PM652496, we're insured, and when a job needs a permit we pull it through the City of Medina and meet the inspector ourselves. Permit costs are part of the flat-rate price you approve up front.
We're on a private well. Do you do well work?
Yes — this is home ground for us. We service and replace well pumps and pressure tanks, track down pressure problems and short-cycling, and handle the treatment your well water needs. And everything downstream — water heater, fixtures, drains — is the same work as any home. One call covers the whole system.
Why is Medina's water so hard, and should I worry about arsenic?
Medina's water — whether it's the city's small system or your own well — comes from the same local aquifers, and it's very hard, roughly 22 to 24 grains per gallon. Private wells here can also carry iron, manganese, and sometimes arsenic. None of that is a reason to panic; it's a reason to test. Once we know what's actually in your water, we size a softener, add iron filtration, and include arsenic removal only where testing calls for it.
We're on septic. Can you still help with drains and the sewer line?
Yes. The line running out to your septic tank still clogs and still catches roots, and we clear and camera-inspect it the same as any sewer lateral. We handle the household plumbing side; tank pumping itself is a septic service, but everything up to and into the tank is our work.
Do you charge extra to come to Medina?
No. No travel surcharge, no service-call games — Medina is home turf for us. You get a free estimate and a flat-rate price before any work starts, same as every city we serve.