Do you offer same-day service in Arden Hills?
Yes — same-day service is the standard in Arden Hills, not the exception. Call and we'll give you an honest arrival window, not a four-hour guess that becomes eight.
Are you licensed to work in Arden Hills?
Yes. We hold Minnesota Master Plumber license PM652496, we're insured, and when a job needs a permit we pull it through the City of Arden Hills and meet the inspector ourselves. Permit costs are part of the flat-rate price you approve up front.
Is Arden Hills' water safe and hard, given the old army-plant history?
Two separate things, so here's the honest version. Your tap water in Arden Hills is treated, softened surface water the city buys from Saint Paul Regional Water Services — drawn from the Mississippi, softened to around 5 to 10 grains per gallon, and meeting drinking-water standards. Separately and underground, the former Twin Cities Army Ammunition Plant left a solvent plume that's been under active state and federal cleanup for decades. They're not the same source — your municipal tap is the treated river water. Because it's on the softer side, many Arden Hills homes don't need a softener, and we'll tell you honestly.
We have an older ranch home. Is the plumbing a problem?
Not automatically — a lot of Arden Hills' mid-century ranches were built well. But the originals are decades old now, so we watch for aging copper and galvanized, tired shutoff valves, and cast-iron drains. We'd rather read each house on its own terms and fix the weak links than pitch a whole-house repipe you may not need.
Why does my basement rely so much on its sump pump?
Arden Hills is laced with lakes and threaded by Rice Creek, and near the water and low spots the water table sits high. That's exactly where basements take on groundwater in a wet spring or after a summer storm. A dependable sump pump — ideally with a battery backup — is the front line, and if backups come with it, a camera inspection tells us whether roots or a low spot are in play.
Do you charge extra to come to Arden Hills?
No. No travel surcharge, no service-call games — Arden Hills is home turf for us. You get a free estimate and a flat-rate price before any work starts, same as every city we serve.