Do you offer same-day service in Andover?
Yes — same-day service is the standard in Andover, not the exception. Call and we'll give you an honest arrival window, not a four-hour guess that becomes eight.
Are you licensed to work in Andover?
Yes. We hold Minnesota Master Plumber license PM652496, we're insured, and when a job needs a permit we pull it through the City of Andover and meet the inspector ourselves. Permit costs are part of the flat-rate price you approve up front.
We're on a private well. Do you do well work?
Yes — and in Andover that's a lot of homes; the city has thousands of private wells alongside its municipal system. We service and replace well pumps and pressure tanks, chase down pressure and short-cycling problems, and treat the well water, plus everything downstream. One call covers the whole system.
Is Andover's water hard, and should I worry about nitrate?
Andover's city water runs through an iron-and-manganese treatment plant, so it's clear — but still hard, around 13 grains per gallon. Private wells draw from the same aquifers and can carry iron, manganese, and, on the sandy sand plain, nitrate worth testing for. City or well, we test and size the right treatment — softener, iron filtration, and nitrate handling where it's called for.
Why does my basement fill up so fast after a storm?
Andover sits on the Anoka Sand Plain — porous sand and gravel that soaks up water quickly, which also means the water table can rise fast after a hard rain or spring melt. Low and newer basements feel it first. A dependable sump pump, ideally with a battery backup, is the difference between a dry basement and a wet one here.
Do you charge extra to come to Andover?
No. No travel surcharge, no service-call games — Andover is home turf for us. You get a free estimate and a flat-rate price before any work starts, same as every city we serve.
