Water heater repair & replacement in Minneapolis – St. Paul Metro Area
Free estimates · Most repairs and swaps done the same day
No hot water is an emergency in Minnesota — we treat it like one. You'll get an honest diagnosis, a flat-rate price you approve before we start, and a crew that leaves the utility room cleaner than we found it.
- 5.0 on Google
- MN License PM652496
- Family-owned

How it works
What every water heater visit includes
An honest diagnosis
Is it the thermostat, the element, the gas valve — or really the tank? We check the cheap causes first and show you what we find.
A written price you approve
One flat-rate number covering the unit, labor, permit, and haul-away. It doesn't change after you say yes.
Work done to Minnesota code
Permit pulled, inspection handled, venting and expansion tank done right — so it never comes back to bite you at resale.
Haul-away and a clean room
Old unit recycled, floors covered, mess gone. A clean home when we leave is a third of the Loon Promise.
A walkthrough before we go
Temperature settings, maintenance schedule, warranty registration — you'll know exactly what you own and how to make it last.
And if something's not right after we leave? We come back and make it right — no charge, no argument. That's the Loon Promise.
Warning signs
Is your water heater telling you something?
No hot water at all
Usually a failed heating element, thermostat, pilot, or gas valve — not the tank itself. These are the most common calls we get, and most are repaired the same day.
Hot water runs out too fast
Often sediment buildup eating your tank's capacity, a broken dip tube, or a tank that was undersized for your household from day one. We'll tell you which before recommending anything.
Rusty, discolored, or smelly water
A worn-out anode rod lets rust and bacteria take hold. Caught early, a new rod can add years to the tank. If corrosion has reached the tank walls, it's replacement time — we'll show you the difference.
Popping, rumbling, or banging sounds
That's water boiling underneath a layer of sediment — very common with the metro's hard water. A flush can fix it early; long-term, it shortens tank life and raises your gas bill.
Water pooling around the base
Could be a loose fitting, a failed T&P valve, or the tank itself. Fittings and valves are cheap fixes. A leaking tank is not repairable — but you have more replacement options than the big companies let on.
It's more than 10 years old
Nothing may be wrong yet — but at this age, failures stop being repairs and start being floods. Replacing on your schedule beats replacing at 11pm on a Sunday.
Honest options
Repair or replace? Here's how we actually decide
Upfront pricing
You'll know the exact price before we start
"What does a water heater cost?" deserves a straight answer. The honest one: it depends on gas vs. electric, tank size, venting, and what code requires in your city — which is why we quote your house, not an average. Every job starts with a free estimate, you approve a flat-rate price that includes the unit, labor, permit, and haul-away, and the invoice matches the quote. Always.
From our neighbors
5.0 on Google
“Great to work with! They were quick, cleaned up after themselves. I would recommend them to put in your hot water heater!”
— Erin W. · Water heater installation, via Google
Good to know
Water heater questions, answered straight
How long does a water heater replacement take?
Most standard tank swaps take 2–4 hours on site. If you call in the morning, there's a good chance you'll have hot water again the same day — we keep common 40- and 50-gallon units stocked.
Should I go tank or tankless?
A tank is cheaper up front and simpler to maintain. Tankless costs more to install but delivers endless hot water, lasts roughly twice as long, and saves space. Whether the switch pays off depends on your gas line, venting, and household — we'll give you an honest read on your house, not a script. Financing is available on either, so the right choice doesn't have to wait on the budget.
How long do water heaters last in Minnesota?
Tank units typically last 8–12 years here. Minneapolis–St. Paul Metro Area hard water shortens that — sediment is the main killer — so pairing a new heater with a water softener genuinely extends its life. Tankless units run 15–20 years with annual maintenance.
Do you haul away the old unit?
Yes — haul-away and responsible recycling of your old water heater are included in every replacement. Part of the Loon Promise: a clean home when we leave.
Do I need a permit to replace a water heater?
In most metro cities, yes — a plumbing permit and inspection are required, and unpermitted work can bite you when you sell the house. We pull the permit and handle the inspection as part of the job.
I have no hot water right now. How fast can you get here?
Call us at (612) 445-6346 — same-day and emergency service is available across the metro, and no-hot-water calls jump the line. Call before noon and we're usually there today.
My water heater is leaking from the bottom. Can it be repaired?
If water is coming from the tank itself, no — that's a failed tank, and the only fix is replacement. If it's coming from a fitting, the drain valve, or the relief valve, that's often repairable. We'll tell you which in minutes, and if it's the tank, we can usually have a new one installed the same day.
The pilot light keeps going out, or I have no hot water on a gas heater.
The usual suspects are a failing thermocouple or gas valve, a dirty burner, or a blocked vent — all diagnosable on the first visit. Most are repairable; if the heater is near the end of its life we'll lay out repair versus replace with real numbers and let you decide.
My water heater makes popping or rumbling sounds. Is that dangerous?
It's sediment and scale — very common on hard Twin Cities water — boiling underneath a layer of mineral on the tank bottom. It's not dangerous, but it means the heater is working harder, costing more, and aging faster. A flush can help a younger unit; a softener stops the scale from building in the first place.
How do I tell how old my water heater is?
The install date is coded into the serial number on the label, and every brand does it differently. Call or text us the brand and serial and we'll decode it for you. Most tank heaters last 8–12 years here; past that, a planned replacement beats a leak on a Saturday night.
My hot water smells like rotten eggs but the cold water is fine.
That's a reaction inside the water heater — usually the anode rod interacting with your water — not a problem with your supply. It's fixable, often with a different anode rod, and it's the kind of thing we diagnose on the spot rather than guessing at over the phone.
Learn more
Water issues that shorten a heater's life
Hard water and its cousins are the quiet killers of a water heater. What they are and how they're fixed:
Request service
Tell us about your water heater
Send the form and we'll call you back — usually within the hour during business hours. In a hurry or standing in water? Skip the form:
(612) 445-6346Same-day & emergency service available.
Prefer email? hello@loonplumbing.com