Do you offer same-day service in Edina?
Yes — same-day service is the standard in Edina, not the exception. Call and we'll give you an honest arrival window, not a four-hour guess that becomes eight.
Are you licensed to work in Edina?
Yes. We hold Minnesota Master Plumber license PM652496, we're insured, and when a job needs a permit we pull it through the City of Edina and meet the inspector ourselves. Permit costs are part of the flat-rate price you approve up front.
I'm in Morningside — is my water different from the rest of Edina?
It genuinely is. Morningside is served by Minneapolis water — surface water that's lime-softened at the plant — while the rest of Edina runs on well water at roughly 17 to 20 grains per gallon. So a softener that's essential in most of Edina may be unnecessary a few blocks away in Morningside. We test at your tap and tell you which side of that line you're on.
My Country Club home still has some original plumbing. Is that a problem?
Not automatically — some of that 1920s work has outlived its plumbers twice over. But galvanized supply pipe and cast-iron drains from that era are past their design life, and they fail in predictable ways: fading pressure, rusty water, slow drains, mystery stains. We'd rather show you what you actually have and plan around it than push a whole-house repipe you may not need yet.
Why does my sewer line keep backing up?
In older Edina neighborhoods it's usually tree roots in the original clay sewer lateral — the mature elms and maples that make these streets beautiful are also thirsty. A camera inspection shows exactly what's happening in the line, you see the footage too, and then you can choose between scheduled clearing and a permanent fix with real numbers.
Do you charge extra to come to Edina?
No. No travel surcharge, no service-call games — Edina is home turf for us. You get a free estimate and a flat-rate price before any work starts, same as every city we serve.